1 YEAR WARRANTY
Warranty & Service
Legalese
Statements made herein have not been evaluated by the U.S. Food and Drug Administration. The Elev8 PID is not intended to diagnose, treat, cure or prevent any disease. Statements made herein are for informational purposes only, as we are not advising or prescribing herbs for any medical condition or specific use. Know the published dosage and effects of every herb you ingest. Certain plant materials when vaporized may emit toxic or flammable vapors, and the manufacturer disclaims any materials other than those listed in our literature. Herbal vaporizers are intended only for responsible adults 18 and older. The Elev8 PID is not to be used for illegal purposes. It is up to users to know whether the device is legal in their state.
Limited 90 Day Warranty
Elev8 Distribution, LLC (the “Company”) warrants to the original purchaser only (the “Purchaser” or “you”) that The Elev8 PID will, except for glass, be free from defects in material and workmanship under normal use and service for 90 days, accidental glass breakage not included. Warranty periods commence upon delivery of the Elev8 PID. Upon delivery, the Purchaser must immediately inspect the Elev8 PID for conformity and visible defects. If, during any applicable warranty period: (i) the Company is notified promptly in writing by letter or email upon discovery of any defect in the Elev8 PID, including a detailed description of such defect; (ii) other than claims for glass, the Purchaser returns the Elev8 PID to the Company at the Company’s facility as provided in “Warranty Claims” below; and (iii) the Company’s examination of the Elev8 PID discloses to the Company’s satisfaction that the Elev8 PID is defective and such defects are not caused by accident, abuse, misuse, neglect, alteration, normal wear and tear, improper testing, or use contrary to any instructions issued by the Company, then within a reasonable time the Company shall (at its sole option) either repair, replace or credit the purchaser for the Elev8 PID at no charge other than shipping. The performance of this warranty does not extend the warranty period for any Elev8 PID beyond that period applicable to the Elev8 PID originally delivered. This limited warranty excludes defects due to normal wear and tear or deterioration, or products that have been subject to misuse, mishandling, accident, alteration, neglect, or abuse. Furthermore, this limited warranty shall not apply to the use of products in any application or environment that is not within the Company’s specifications or in the event of any act, error, neglect or default of the Purchaser or other users. THE FOREGOING LIMITED WARRANTY CONSTITUTES THE COMPANY’S EXCLUSIVE LIABILITY, AND THE EXCLUSIVE REMEDY OF PURCHASER, FOR ANY BREACH OF ANY WARRANTY OR OTHER NONCONFORMITY OF PRODUCTS. THIS WARRANTY IS EXCLUSIVE, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED. The Purchaser acknowledges that except for such limited warranty, the Elev8 PID is provided “as is.”
Limited 1 Year Warranty
In order to get a 1 year warranty (the “Purchaser” or “you”) must register your Elev8 PID with Elev8 Distribution LLC (the “Comapany”). After the registration, Elev8 Distribution will grant the Purchaser a free extended warranty for another 9 months, giving the “Purchaser” a total of 1 year (12 months). Elev8 Distribution LLC warrants to the original purchaser only that The Elev8 PID will, except for glass, be free from defects in material and workmanship under normal use and service for the Purchaser’s 1 year warranty period, accidental glass breakage not included. Warranty periods commence upon delivery of the Elev8 PID. Upon delivery, the Purchaser must immediately inspect the Elev8 PID for conformity and visible defects. If, during any applicable warranty period: (i) the Company is notified promptly in writing upon discovery of any defect in the Elev8 PID, including a detailed description of such defect; (ii) other than claims for glass, the Purchaser returns the Elev8 PID to the Company at the Company’s facility as provided in “Warranty Claims” below; and (iii) the Company’s examination of the Elev8 PID discloses to the Company’s satisfaction that the Elev8 PID is defective and such defects are not caused by accident, abuse, misuse, neglect, alteration, normal wear and tear, improper testing, or use contrary to any instructions issued by the Company, then within a reasonable time the Company shall (at its sole option) either repair, replace or credit the purchaser for the Elev8 PID at no charge other than shipping. The performance of this warranty does not extend the warranty period for any Elev8 PID beyond that period applicable to the Elev8 PID originally delivered. This limited warranty excludes defects due to normal wear and tear or deterioration, or products that have been subject to misuse, mishandling, accident, alteration, neglect, or abuse. Furthermore, this limited warranty shall not apply to the use of products in any application or environment that is not within the Company’s specifications or in the event of any act, error, neglect or default of the Purchaser or other users. THE FOREGOING LIMITED WARRANTY CONSTITUTES THE COMPANY’S EXCLUSIVE LIABILITY, AND THE EXCLUSIVE REMEDY OF PURCHASER, FOR ANY BREACH OF ANY WARRANTY OR OTHER NONCONFORMITY OF PRODUCTS. THIS WARRANTY IS EXCLUSIVE, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED. The Purchaser acknowledges that except for such limited warranty, the Elev8 PID is provided “as is.”
Voided Warranty
The warranty is void on the Elev8 PID portable vaporizer if and when:
-
Any liquids are spilled on the unit
-
The unit is opened to get to the electronics by anyone other than Elev8 Distribution
-
Any misuse or damage done from mishandling is not covered by the warranty
Limited 5 Year Ceramic Heater Warranty
Elev8 Distribution, LLC (the “Company”) warrants to the original purchaser only (the “Purchaser” or “you”) that The Elev8 PID ceramic heater will be free from defects in material and workmanship under normal use and service for 5 years. If, during any applicable warranty period: (i) the Company is notified promptly in writing upon discovery of any defect in the Elev8 PID’s Ceramic Heater, including a detailed description of such defect; (ii) the Purchaser returns the Elev8 PID to the Company at the Company’s facility as provided in “Warranty Claims” below; and (iii) the Company’s examination of the Elev8 PID ‘s ceramic heater discloses to the Company’s satisfaction that the Elev8 PID’s ceramic heater is defective and such defects are not caused by accident, abuse, misuse, neglect, alteration, normal wear and tear, improper testing, or use contrary to any instructions issued by the Company, then within a reasonable time the Company shall (at its sole option) either repair, replace or credit the purchaser for the Elev8 PID at no charge other than shipping.
Warranty Claims
To make a claim under the limited warranty, you must provide a copy of your purchase receipt or prove date of purchase. To make a claim contact the Company at 719-570-9928 or email customercare@elev8distribution.com, subject: “Elev8 PID Warranty.”
Shipping costs for repairs must be prepaid before sending in your Elev8 PID Portable Vaporizer. You must call or email customer service at 719-570-9928 or customercare@elev8distribution.com. Once payment is made for shipping, the Company will email you a return shipping label that is required for sending a Super Surfer Vaporizer in for repair. Packages that do not have a Company-provided shipping label will be refused.
When sending your Elev8 PID in for repair you will need to do the following:
-Remove the glass;
-Clean The Elev8 PID of all residue (if it is not cleaned there will be an additional $10 charge);
-Please include a note explaining the issue you are experiencing, your return name and address, and email address for confirmation of receipt.
DO NOT send any glass accessories with the unit; these will not be returned to you and you will be responsible for replacing them.
Limitation of Liability
The user of the Elev8 PID assumes full liability for improper usage of the Elev8 PID. Purchaser’s exclusive remedy for claims arising out of or relating to the Elev8 PID shall be for actual damages, and the Company’s liability for all losses and damages of any type whatsoever, whether on account of negligence, breach of warranty or otherwise, shall in no event exceed the purchase price of the Elev8 PID with respect to which such losses or damages occur, or at the option of the Company the repair or replacement of the Elev8 PID. In no event shall the Company be liable for indirect, special, consequential or incidental damages of any type whatsoever, including but not limited to damages for loss of profits, revenue, goodwill or use, incurred by Purchaser or any third party, whether in an action in contract, tort, strict liability or imposed by statute or otherwise. The limitation of warranties, damages and liability set forth above is intended to apply to the greatest extent permitted by law.
